The nature of work is changing in the healthcare workplace. Patient safety, excessive walking, human error, and nursing shortages continue to be pernicious problems for the healthcare industry. Considerations for revised clinical processes and the desired practitioner process flow must be identified early for the built environment to truly augment the work of the front-line practitioner. Responding to the changing clinical needs for a high performing healthcare environment of the future should set the stage for the user to work effectively and consequently be pleased with their clinical workplace setting. Understanding the result of environmental interventions to issues defined in the literature is optimally captured in the form of a Health Facility Performance Evaluation (HFPE). In the context of three (3) adult critical care units, this presentation will identify the results of front- line practitioner ratings of the physical environment relative in meeting project goals.
Maggie Duplantis, MHA, RN, Director of Clinical Planning and Design, Houston Methodist Hospital
Ms. Duplantis currently serves as Director of Clinical Planning and Design at Houston Methodist. She received her bachelor’s in nursing from Stephen F. Austin State University and master’s in health administration from Texas Woman’s University. With extensive clinical, operational, and administrative healthcare experience, she serves as the bridging liaison between clinical practitioners and facility planners for system capital construction projects. She is responsible for all aspects of the clinical design process as well as activation and transition planning. Ms. Duplantis has worked at Methodist for over 32 years.
Haeoak Park, AIA, ACHA, LEED AP, Sr. Medical Planner, EYP
Haeoak is a medical planner with over 20 years of design experience in healthcare as well as research building types. She received her Master’s in Texas A&M University with healthcare certificate. Her expertise are functional space programming and planning from Macro size master planning to Micro size room layout with integration of Architectural and interior design based on the understanding of the operational processes and research guided information.
Laurie Waggener, RRT, CHID, IIDA, EDAC, Research Director, Healthcare
Laurie’s background in clinical leadership, interior design and design research enables her to integrate science driven design solutions for multiple service lines. She leads the efforts in the implementation of research informed planning and design through all project architectural phases as well as manages the original research efforts at EYP. Laurie serves as a member of the FGI Health Guidelines Revision Committee and is a founding member of the American Academy of Healthcare Interior Designer (AAHID). Before entering the design industry, Laurie served as technical director for respiratory critical care in a 520-bed hospital.
- Understand the available hospital data sources to measure the success of project.
- Evaluate Facility Performance Evaluation results based on the initial project goals – Safety, Efficient flow and Satisfaction for patients and staff.
- Identify lessons learned from 1M SF hospital project after 1 year of operation.
- List design interventions used to address client process improvement strategies relative to National Patient Safety Goals.